Privacy Policy

Effective Date: June 25, 2025

Welcome to Crazy Run Ball 3D, a mobile game published and owned by Rachidsoft (“Rachidsoft,” “we,” “us,” or “our”). Rachidsoft is the sole data controller responsible for this Privacy Policy. This notice explains how we—Rachidsoft—collect, use, disclose, and protect your information whenever you access or interact with Crazy Run Ball 3D and its related services (together, the “App” or “Service”). By continuing to play Crazy Run Ball 3D, you confirm that you have read, understood, and agree to the terms of this Privacy Policy issued by Rachidsoft. If you have any questions or concerns, please contact us at [email protected].

Information We Collect

We may collect two types of information when you use the App: information you provide voluntarily, and information collected automatically.

Information You Provide:
When you interact with the game, we may collect information such as your nickname, age (if requested), or feedback you send us. If you log in using a third-party platform like Facebook, we may receive basic public profile information, such as your display name or profile picture.

Information Collected Automatically:
To enhance your gaming experience, we automatically collect certain technical and usage data, including device model, operating system version, language settings, IP address (to determine your general location), gameplay activity (e.g., level progress or session duration), advertising interactions, and crash reports. We may also collect advertising identifiers such as IDFA (on iOS) or GAID (on Android).

Information from Third Parties:
When using third-party services like Facebook Login or advertising platforms, we may receive limited information, such as anonymous user engagement metrics or public account details (with your permission).

How We Use Your Information

We use your data to provide and improve Crazy Run Ball 3D. Specifically, we may use it to:

Operate and maintain the game and its features

Personalize in-game content and optimize gameplay

Serve advertisements and reward users for viewing ads

Analyze gameplay behavior and app performance

Prevent cheating, fraud, or abuse

Comply with legal obligations and protect user safety

We do not sell your personal information to third parties.

Advertising and Analytics

To support our free-to-play model, Crazy Run Ball 3D includes advertising delivered by third-party partners such as Google AdMob and Unity Ads. These services may use your advertising ID and general device information to show relevant ads. Some ads may offer in-game rewards ("Rewarded Ads").

You can manage your advertising preferences through your device settings:

Android: Settings > Google > Ads > Opt out of Ads Personalization

iOS: Settings > Privacy > Tracking > Disable tracking for apps

Analytics services (such as Firebase or Adjust) help us understand how players interact with the game, so we can improve it.

Children’s Privacy

We respect the privacy of children. If you are under 13 years old (or under 16 in jurisdictions where applicable), we limit data collection to what is strictly necessary to provide core gameplay features. We do not use tracking technologies or serve personalized ads to children.

We use age gates in the game to help determine the appropriate experience. If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will delete it promptly.

Parents or guardians may contact us at [email protected] to request access to or deletion of a child’s data.

Sharing Your Information

We may share your information only as necessary for the operation of the game. This includes:

Third-party service providers that support features such as analytics (e.g., Firebase), cloud storage, attribution tracking (e.g., Adjust), or advertising (e.g., Unity Ads, AdMob)

Social platforms, if you choose to log in using Facebook

Legal authorities or regulators when required by law or necessary to protect our users and services

Corporate affiliates or successors in case of merger, acquisition, or business transfer

All partners are contractually obligated to handle your data responsibly and in compliance with applicable privacy laws.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no system is completely secure, we take reasonable steps to safeguard your information and continuously improve our security practices.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy. When data is no longer needed, we will either delete it or anonymize it so it can no longer be linked to you.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

Accessing the data we hold about you

Requesting correction or deletion of your data

Withdrawing consent where processing is based on your consent

Objecting to certain types of data processing

To exercise these rights, please email us at [email protected]. We may need to verify your identity before processing your request.

You can also control ad personalization via your device’s settings.

International Data Transfers

Our servers and service providers may be located in different countries. By using the App, you agree that your information may be transferred to and processed in countries outside your own, in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal requirements, technical changes, or improvements in our services. Any updates will be posted on this page with a new “Effective Date.” Continued use of the App after any update means you accept the revised policy.

If you have any questions, feedback, or concerns about this Privacy Policy, we’re happy to help.

Rachidsoft
📧 [email protected]